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Applications from ZoomBIM are made available by means of Internet technology, sometimes solely for your own Help Desk employees, sometimes also for customers and external advisors. In all cases it is of vital importance that the site where your desk is situated is always accessible. ZoomBIM can also give you guarantees in this respect.

No extra workload for your ICT department

This extra service from ZoomBIM offers you various advantages. An extraordinarily high guaranteed uptime of your site is just one of these advantages. The second advantage is perhaps even more important: the customer contact system does not mean an extra workload for your own ICT department and they can get on with their own work.

Clear guarantees
Software as a Service comprises not only availability guarantees but also second line support, updates and upgrades. The services are offered by the Telecity Redbus data centre in Amsterdam. The complete service package is laid down in a Service Provider License Agreement (SPLA), so that you know exactly what the guarantees are.

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